Terms & Conditions

1. Introduction and Acceptance

Welcome to 93zk. These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Player", "User", "you", "your") and 93zk ("Company", "we", "us", "our"), governing your access to and use of the 93zk online gaming platform, including our website located at https://93zk.cam, mobile applications, and all associated services (collectively, the "Platform", "Service").

By creating an account, accessing the Platform, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, along with our Privacy Policy and Responsible Gaming guidelines, which are incorporated herein by reference. If you do not agree with any provision of these Terms, you must immediately discontinue use of the Platform and refrain from creating an account.

93zk reserves the right to modify, amend, or update these Terms at any time without prior notice. Material changes will be communicated through prominent notice on the Platform or via email to your registered address. Continued use of the Platform following any modifications constitutes acceptance of the revised Terms. It is your responsibility to review these Terms periodically to remain informed of any updates.

2. Definitions

For purposes of this Agreement, the following terms shall have the meanings set forth below:

• Account: The personal gaming account registered by you on the 93zk Platform, accessible through unique login credentials.
• Balance: The amount of funds held in your Account, available for wagering or withdrawal, denominated in Indonesian Rupiah (IDR).
• Bet: A wager placed by you on any game, sports event, or gaming outcome offered on the Platform.
• Bonus: Any promotional funds, free spins, cashback, or other promotional offers credited to your Account by 93zk, subject to specific terms and wagering requirements.
• Games: All casino games, live dealer games, sports betting markets, and other gaming products available on the Platform.
• Player: Any individual who has registered an Account with 93zk and uses the Platform for gaming purposes.
• Wagering Requirement: The number of times a Bonus amount or Bonus-derived winnings must be wagered before they can be withdrawn, expressed as a multiple (e.g., 30x).

3. Eligibility and Account Registration

3.1 Age and Jurisdiction Requirements

You must meet all of the following eligibility criteria to create an Account and use 93zk services:

• You must be at least 21 years of age or the minimum legal gambling age in your jurisdiction of residence, whichever is greater.
• You must be a resident of Indonesia or a jurisdiction where online gambling is not prohibited by applicable law.
• You must not be located in any jurisdiction that prohibits online gambling or where 93zk services are restricted.
• You must not be subject to any legal incapacity, bankruptcy proceedings, or court order that would prevent you from entering into legally binding contracts.
• You must not have previously been excluded, banned, or self-excluded from 93zk or any other gambling platform.

93zk employs age verification procedures and reserves the right to request proof of age and identity at any time. Failure to provide requested documentation within a reasonable timeframe may result in Account suspension or termination.

3.2 Account Registration Process

To register an Account, you must provide accurate, complete, and current information including but not limited to your full legal name, date of birth, residential address, email address, and mobile phone number. You agree to:

• Provide truthful and accurate information during registration and maintain the accuracy of such information throughout your relationship with 93zk.
• Create only one Account. Multiple Accounts (also known as "duplicate accounts") are strictly prohibited and may result in closure of all Accounts and forfeiture of funds.
• Keep your login credentials confidential and secure. You are solely responsible for all activities conducted through your Account.
• Notify 93zk immediately if you become aware of any unauthorized access to or use of your Account.

93zk reserves the right to refuse registration or to suspend or terminate any Account at our sole discretion, particularly if we have reason to believe that the Account violates these Terms or is being used for fraudulent, illegal, or improper purposes.

3.3 Know Your Customer (KYC) Verification

As part of our commitment to responsible gaming and regulatory compliance, 93zk requires all Players to complete identity verification procedures. You may be required to submit:

• A clear copy of your Indonesian National Identity Card (KTP Nasional) or valid passport.
• Proof of address dated within the last three months, such as a utility bill, bank statement, or government-issued document.
• A selfie photograph holding your identity document next to your face.
• Additional documentation as reasonably requested by 93zk to verify your identity, age, payment method ownership, or compliance with applicable regulations.

Withdrawal requests cannot be processed until KYC verification is successfully completed. 93zk reserves the right to suspend Accounts or restrict functionality until verification is satisfactorily completed. Refusal to provide requested verification documents may result in permanent Account closure and forfeiture of funds.

4. Deposits and Account Funding

4.1 Deposit Methods

93zk accepts deposits via various payment methods including bank transfers through BCA, BRI, BNI, and Mandiri, as well as e-wallet services including OVO, DANA, and GoPay. All deposits are processed in Indonesian Rupiah (IDR). Minimum and maximum deposit limits vary by payment method and are clearly displayed at the time of transaction.

4.2 Deposit Processing

Deposits are typically processed instantly or within minutes during standard banking hours. Deposits initiated outside banking hours or on weekends and public holidays may experience delays of up to 24 hours. 93zk is not responsible for delays caused by third-party payment processors or banking institutions.

4.3 Deposit Limits and Responsible Gaming

In accordance with our commitment to responsible gaming, Players may set daily, weekly, or monthly deposit limits through their Account settings. Once set, deposit limits can be reduced immediately but increases to deposit limits are subject to a 24-hour cooling-off period. For more information, please refer to our Responsible Gaming page.

4.4 Source of Funds

You warrant that all funds deposited into your 93zk Account are from legitimate sources, are your own funds, and are not derived from any illegal activity or obtained through fraudulent means. 93zk reserves the right to request evidence of the source of deposited funds at any time. Failure to provide satisfactory evidence may result in Account suspension and return of funds.

5. Withdrawals and Payouts

5.1 Withdrawal Requests

You may request withdrawal of your Account Balance at any time, subject to these Terms. Withdrawals are processed to the same payment method used for deposits unless alternative arrangements are agreed upon with 93zk customer support. Minimum withdrawal amounts apply as displayed in your Account interface.

5.2 Withdrawal Processing Times

93zk aims to process withdrawal requests as quickly as possible. Standard processing times are:

• Bank transfers (BCA, BRI, BNI, Mandiri): 5-30 minutes during banking hours, up to 24 hours outside banking hours.
• E-wallets (OVO, DANA, GoPay): Instant to 15 minutes, subject to e-wallet service availability.

These are indicative times and actual processing may vary based on verification requirements, payment processor delays, and banking hours. Withdrawals may be delayed if additional verification or fraud prevention checks are required.

5.3 Withdrawal Conditions

Before processing a withdrawal request, 93zk may require:

• Completion of KYC verification procedures as described in Section 3.3.
• Satisfaction of any applicable wagering requirements attached to Bonuses or promotional offers.
• Confirmation that the withdrawal is not subject to any ongoing investigation or dispute.
• Verification that the withdrawal amount does not exceed any applicable limits or restrictions.

5.4 Withdrawal Fees

93zk does not charge fees for standard withdrawals. However, third-party payment processors or banks may impose their own fees, which are beyond 93zk's control. Excessive withdrawal activity (defined as more than five withdrawals within a 24-hour period) may incur administrative fees at 93zk's discretion.

5.5 Anti-Money Laundering Compliance

In compliance with anti-money laundering regulations, deposits must be wagered at least once before withdrawal requests are processed. 93zk reserves the right to refuse withdrawal requests that appear designed to circumvent anti-money laundering controls or that raise suspicion of money laundering activity. Suspicious activity will be reported to relevant authorities.

6. Bonuses and Promotions

6.1 General Bonus Terms

93zk offers various bonuses and promotional offers to Players, including but not limited to welcome bonuses, deposit bonuses, cashback offers, and free spins. All bonuses are subject to specific terms and conditions which are clearly stated at the time of the offer. By accepting a bonus, you agree to comply with all associated terms.

6.2 Wagering Requirements

Unless otherwise specified, all bonuses are subject to wagering requirements that must be fulfilled before any bonus funds or winnings derived from bonus funds can be withdrawn. Wagering requirements are expressed as a multiple of the bonus amount (e.g., 30x means the bonus must be wagered thirty times). Different games contribute differently toward wagering requirements:

• Slots typically contribute 100% of each wager toward wagering requirements.
• Table games (roulette, blackjack, baccarat) typically contribute 10-20% of each wager.
• Live dealer games typically contribute 5-10% of each wager.
• Specific games may be entirely excluded from bonus wagering. Excluded games are listed in the bonus terms.

6.3 Bonus Abuse and Restrictions

93zk prohibits bonus abuse, including but not limited to creating multiple Accounts to claim bonuses, using betting strategies designed to exploit bonus terms, or colluding with other Players to manipulate bonus systems. Suspected bonus abuse will result in forfeiture of bonuses and associated winnings, Account suspension, and potential permanent exclusion from 93zk services.

While a bonus is active, maximum bet limits apply (typically Rp 50,000 per spin or bet, unless otherwise specified). Exceeding maximum bet limits while a bonus is active may result in bonus forfeiture and voiding of associated winnings.

6.4 Bonus Expiration

Bonuses and associated wagering requirements are subject to expiration periods as specified in the individual bonus terms. Failure to complete wagering requirements within the specified timeframe will result in forfeiture of the bonus and any associated winnings.

7. Gameplay and Betting Rules

7.1 General Betting Rules

All bets placed on the 93zk Platform are final once confirmed. You are responsible for ensuring the accuracy of your bet selections before confirmation. 93zk is not liable for errors in bet placement caused by Player error, technical malfunction, or communication disruption.

7.2 Game Fairness and RNG

All casino games offered by 93zk use certified Random Number Generator (RNG) technology tested by independent third-party auditors to ensure fair and unpredictable outcomes. Game results cannot be influenced or predicted by 93zk or Players. Return to Player (RTP) percentages displayed for games are theoretical long-term figures calculated over millions of game rounds.

7.3 Sports Betting Rules

Sports betting markets are subject to specific rules governing settlement, void bets, postponed events, and disputed outcomes. Detailed sports betting rules are available in the Sports Betting Rules section accessible from the Platform. In the event of conflicting rules, sport-specific rules take precedence over general terms.

7.4 Disconnections and Technical Issues

In the event of disconnection during gameplay, your bet remains valid and will be settled according to the actual outcome. For live games, if disconnection occurs before the game round is completed, the round may be voided at 93zk's discretion. You can check the outcome of interrupted games through your gaming history.

7.5 Errors and Malfunctions

93zk is not liable for software malfunctions, display errors, or incorrect game outcomes caused by technical failures. In the event of a game malfunction, all affected bets will be voided and stakes returned. If 93zk becomes aware that a game is malfunctioning or producing incorrect results, the game will be immediately suspended and all affected bets voided.

8. Account Conduct and Prohibited Activities

8.1 Prohibited Uses

You agree not to engage in any of the following prohibited activities:

• Using the Platform for any unlawful purpose or in violation of applicable laws and regulations.
• Engaging in fraudulent activity, including but not limited to payment fraud, bonus abuse, or collusion with other Players.
• Using automated systems, bots, or software tools to place bets or manipulate gaming outcomes.
• Exploiting errors, bugs, or vulnerabilities in the Platform software for personal gain.
• Engaging in abusive, threatening, or harassing behavior toward 93zk staff or other Players.
• Accessing or attempting to access Accounts other than your own.
• Reverse engineering, decompiling, or attempting to extract source code from the Platform.
• Using VPNs or proxy services to conceal your true location or circumvent geographic restrictions.

8.2 Account Suspension and Termination

93zk reserves the right to suspend or permanently terminate your Account without prior notice if we have reason to believe that you have violated these Terms, engaged in fraudulent activity, or otherwise acted in a manner detrimental to 93zk or other Players. Upon termination, any remaining Account Balance may be forfeited if the termination resulted from your breach of these Terms.

8.3 Self-Exclusion and Cooling-Off Periods

Players may voluntarily exclude themselves from 93zk services for specified periods ranging from 24 hours to permanent self-exclusion. Self-exclusion requests are processed immediately upon receipt and cannot be reversed during the exclusion period. For more information on self-exclusion and responsible gaming tools, please visit our Responsible Gaming page.

9. Intellectual Property Rights

All content on the 93zk Platform, including but not limited to text, graphics, logos, images, software, audio, and video, is the property of 93zk or its licensors and is protected by Indonesian and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the Platform for personal entertainment purposes only.

You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the Platform without express written permission from 93zk. The 93zk name and logo are trademarks of 93zk and may not be used without authorization.

10. Limitation of Liability

To the maximum extent permitted by applicable law, 93zk shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, or other intangible losses resulting from:

• Your use of or inability to use the Platform.
• Unauthorized access to or alteration of your Account or personal information.
• Any conduct or content of third parties on the Platform.
• Interruptions or cessation of the Platform services.
• Technical malfunctions, software bugs, or errors in game outcomes.

93zk's total liability to you for all claims arising from or related to these Terms or your use of the Platform shall not exceed the amount you have deposited into your Account during the three months preceding the claim.

11. Dispute Resolution and Governing Law

11.1 Governing Law

These Terms shall be governed by and construed in accordance with international gaming industry standards and best practices, with specific reference to Indonesian regulatory context where applicable. Any disputes arising from these Terms or your use of 93zk services shall be resolved through binding arbitration rather than litigation.

11.2 Dispute Resolution Process

Before initiating formal dispute resolution proceedings, you agree to contact 93zk customer support to attempt to resolve the matter informally. Most disputes can be resolved through good-faith communication. If informal resolution fails, disputes shall be resolved through binding arbitration administered by a mutually agreed-upon arbitration service.

11.3 Class Action Waiver

You agree to resolve disputes with 93zk on an individual basis only. You waive any right to participate in class action lawsuits or class-wide arbitration against 93zk.

12. Contact Information

For questions, concerns, or assistance regarding these Terms & Conditions, please contact 93zk customer support through the following channels:

• Email: [email protected] (displayed as plain text - not a clickable link)
• Live Chat: Available 24/7 through your Account dashboard
• WhatsApp: Available 24/7 (contact details provided in Account interface)